Terms & Privacy

Terms of Use

  • Website Terms & Conditions (T&Cs)

 Website Terms & Conditions (T&Cs)

These terms and conditions outline the rules and regulations for the use of the 99p Stores website.

  1. Introduction

By using this website, you agree to these terms. If you do not accept these terms, do not use the 99p Stores website. These terms apply to all users.

  1. Our Details
  • Trading Name: 99p Stores
  • Email Address: support@99pstores.co.uk
  1. Products and Pricing
  • While we aim for accuracy in product details and prices, errors can occur. If there is a pricing error on your order, we will inform you and provide options to proceed or cancel.
  • Prices may change without notice.
  • Our inventory includes value products at various price points, not limited to 99p. 
  1. Ordering and Acceptance
  • An order acknowledgement email is not an acceptance of your order.
  • Your order is accepted when your goods are dispatched. 
  1. Delivery and Returns

Refer to our [Shipping & Delivery] and [Returns & Refunds] pages for full details.

  1. Intellectual Property

All website content is the property of 99p Stores or its suppliers and is protected by law. Content use requires our written permission. 

  1. Limitation of Liability

99p Stores is not liable for indirect or consequential damages from website use or product purchases. Products are for domestic use only; commercial use is not permitted. 

  1. Governing Law and Jurisdiction

The laws of England and Wales govern these terms.

Example: Privacy Policy

This policy explains how 99p Stores collects, uses, and protects your personal data in compliance with UK GDPR and the Data Protection Act 2018. 

  1. Who We Are

We are 99p Stores (“we”, “us”, or “our”).

  • Contact Details: [Your Full Business Address, Email Address, and Phone Number]
  • ICO Registration Number: [Your Information Commissioner’s Office registration number, if you have one]
  1. The Data We Collect About You

We may collect various types of personal data:

  • Identity Data: Name, gender, date of birth, title.
  • Contact Data: Addresses, email, phone numbers.
  • Financial Data: Payment details (processed by a third party), bank details.
  • Transaction Data: Payment and purchase history.
  • Technical Data: IP address, browser info, location, operating system.
  • Marketing & Communications Data: Marketing preferences. 
  1. How We Collect Your Data

Data is collected through direct interactions (account creation, orders, newsletter sign-ups), automated technologies (cookies, analytics), and third parties (payment processors, delivery services). 

  1. How We Use Your Data (Lawful Basis)

We use your data based on legal grounds:

  • Contractual necessity: To process and deliver orders.
  • Legitimate interests: To manage our relationship with you, send service updates, and marketing (if you haven’t opted out).
  • Legal obligation: To comply with legal requirements.
  • Consent: For sending direct marketing emails. 
  1. Data Security & Retention

We employ security measures to protect your data from unauthorised access or loss. Data is kept only as long as needed for its purpose, including legal requirements. 

  1. Your Legal Rights

Under UK GDPR, you have rights regarding your personal data, including the right to:

  • Access your data.
  • Correct your data.
  • Request erasure of your data.
  • Object to data processing for direct marketing.
  • Request restriction of data processing. 

Contact us to exercise these rights. You can also complain to the ICO at https://ico.org.uk/. 

  1. Changes to the Privacy Policy

This policy may be updated, with the current version posted on our website. Significant changes will be notified. 

Privacy & Cookies Policy

Privacy & Cookies Policy

Last Updated: December 15, 2025

This policy outlines how 99p Stores (referred to as “we”, “us”, or “our”) uses data files called cookies and protects your personal information when you use our website. We are committed to being transparent and giving you control over your data.

  1. Our Use of Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile) by your browser when you visit our website. They are used to help the site work effectively, remember your preferences, and help us understand how people use our services.

We use cookies to:

  • Make our website function correctly and securely (e.g., enable the shopping cart).
  • Remember your settings and preferences (e.g., language or currency choice).
  • Understand how you use our site via analytics, so we can make improvements.
  • Provide relevant advertising and personalised content.
  1. Types of Cookies We Use

We categorise the cookies on our site as follows. You can manage your preferences for non-essential cookies via our [Cookie Preference Centre (link this to your actual cookie management tool)].

Category

Purpose

Requires Consent?

Strictly Necessary

Essential for core website functions like secure login, managing your shopping basket, and checkout. The site cannot function properly without these.

No (Exempt)

Analytical/Performance

Allows us to count visitors and see how they move around our site. This helps us improve website functionality and user experience.

Yes

Functional

Remembers choices you make to provide enhanced, personalised features (e.g., remembering your username).

Yes

Advertising/Targeting

Records your visit, the pages you have visited, and links you have followed to make advertising more relevant to you on other websites.

Yes

  1. List of Specific Cookies

Below is a list of the common cookies you might find on our site. You must check your specific website for all active cookies, including third-party ones.

  • Session ID (Strictly Necessary):
    • Name: session_id
    • Purpose: Maintains your shopping session and basket contents as you move between pages.
    • Duration: Expires when you close your browser.
    • Provider: 99p Stores (First-party)
  • Google Analytics (Analytical):
    • Name: _ga, _gid
    • Purpose: Collects anonymous data on how visitors use the site (which pages are popular, etc.).
    • Duration: Up to 2 years.
    • Provider: Google (Third-party)
  • Facebook Pixel (Advertising):
    • Name: _fbp
    • Purpose: Used to deliver relevant advertisements to users who have visited our site when they are on Facebook or other Meta platforms.
    • Duration: 3 months.
    • Provider: Meta Platforms, Inc. (Third-party)
  1. Your Choices and Managing Cookies

You have the right to accept or reject non-essential cookies. When you first visit our site, you are presented with a cookie banner that allows you to manage your preferences.

  • Using our Preference Centre: You can change or withdraw your consent at any time by clicking on the ‘Cookie Settings’ link usually found in our website footer. This allows you to manage which cookie categories you agree to.
  • Browser Controls: You can also use your web browser settings to delete or block cookies. Visit the ‘Help’ section of your browser for instructions. Blocking all cookies in your browser settings may cause parts of our website to not function correctly.
  1. Data Privacy

When cookies process personal data (like your IP address or online identifiers), we also comply with UK GDPR. Our full data protection practices are explained in the [Privacy Policy section above (or link to separate page if needed)], including your legal rights regarding your data.

  1. Updates to This Policy

We keep this page under review and will update it as we add or remove cookies or as required by law. The “Last Updated” date at the top will indicate when changes were made.

  1. Contact Us

If you have any questions about our use of cookies or your privacy, please contact us:

99p Stores
BOSCAIR